ViALUX places great value on the protection of personal data and data security. The processing of data is based on either legal requirements or your given agreement and serves the performance of a contract between you and our company to fulfil the related obligations.
PERSONAL DATA AND EARMARKED USE
The processed data are customer data – in particular customer number, name, address, telephone and fax number as well as e-mail address.
The collection of this data is required to perform the contract with you. If the necessary information are not made available, a contract conclusion is not possible.
We point out that data transmission via Internet (e. g. e-mail communication) can be vulnerable to security gaps. Complete protection of the data from being accessed by third parties is unfeasible.
We provide you with the possibility to send us repair request through our website. You are required to give a valid e-mail address and full name so we know who is making the inquiry and how to respond to it. The processing of data for communication purposes is carried out in accordance with art. 6 p. 1 S. 1 lit. a GDPR based on your voluntarily given consent.
We only transmit your personal data to third parties if it is legally required or if you have approved it.
STORAGE OF YOUR DATA
We save your personal data as long as it is required for the performance of the contract. After conclusion of the contract, your data will be deleted.
However, due to legal requirements (retention period) in accordance with the Commercial Code or General Fiscal Law, we are obligated to save these data for at least 10 years after conclusion of the contract.
You may call for information on your personal data. You also have the right to have incorrect data corrected.
Furthermore, you have - under certain conditions - the right to request the erasure of data, the right to the limitation of data processing, and the right of data portability.
If the data processing is based on your consent for processing (e.g. a newsletter subscription - art. 6 letter f GDPR), you have the right to revoke your consent for future processing at any time. A corresponding e-mail to is sufficient.
You may deactivate cookies, but this could possibly prevent you from accessing certain functions that make our website more effective.
The legal foundation for the processing of your data are the result of art. 6 Abs. 1 GDPR. If you have any questions, please do not hesitate to contact us. Your contact at ViALUX is Mr. Jens Kümmel.
The supervisory authority responsible for us is the data protection officer of Saxony: https://www.saechsdsb.de/