We are Happy to Assist you with any Questions
Service & Support
RMA Request
Service does not end with the purchase – it really begins there. Our after-sales service ensures that you can rely on us even after your purchase. Whether it is maintenance, repairs, spare parts, or technical advice, we will support you reliably and long-term.
Of course, we also offer the return of products that are no longer functioning properly for thorough inspection – within or outside the warranty period. Sometimes, however, receiving a hint or advice is enough to resolve a product related problem. This is even much faster, more sustainable, and also more cost-effective. Simply send us an email to dlp@vialux.de. We will support you!
If it is still necessary to
return your product for inspection, please request an RMA number using
the form before sending your system in for repair.